Resolving Sound Issues in PULSAR


ISSUE: GAME CRASHES ON STARTUP

Ensure you have the frequency of the headset set to 48,000 Hz as shown here.

Certain Razer headsets and headphones have a known incompatibility with certain audio software when the Razer Synapse drivers are installed. We have provided a workaround at this link.

 

ISSUE: STATIC / CRACKLING / BUZZING SOUND

Ensure you have the frequency of the headset set to 48,000 Hz as shown here.

 

ISSUE: NO SOUND

Steam should automatically install the appropriate libraries on Windows and Linux. If you are using a direct download the following instructions should help get your sound working.

 

Windows (Non-Steam)

Install the following libraries:

DirectX (June 2010) End-User Runtime: https://www.microsoft.com/en-us/download/details.aspx?id=8109
 

  • Uncheck the "Set MSN as your default homepage and Bing as your default search engine" option
  • Download and install normally

VC++ 2013 Redistributable: https://www.microsoft.com/en-us/download/details.aspx?id=40784

  • Select vcredist_x86.exe when downloading
  • Some users have reported that vcredist_x64.exe may also be necessary on some setups
 

Linux (Non-Steam)

LibSDL2 is required. You can use the following commands with Ubuntu 12.04 to install it. 

Refer to libsdl.org for installation instructions on other setups.